Terms of service
Terms of Service
Last updated: June 6, 2026
These Terms of Service govern your use of BarkHaul.com and your purchase of products from BarkHaul.
BarkHaul is operated by:
FUNNELS AND EMAIL LLC
5830 E 2nd St, Ste 7000 #28251
Casper, Wyoming 82609
United States
Email: support@barkhaul.com
Phone: +1 307 374 8769
By accessing our website or purchasing from us, you agree to these Terms of Service.
Eligibility
You must be at least the age of majority in your state, province, or country of residence to use this website or make a purchase.
By using our website, you represent that you have the legal authority to enter into these Terms.
Online Store Terms
You agree not to use our products or website for any illegal or unauthorized purpose.
You may not violate any laws, infringe our intellectual property rights, transmit malware or harmful code, interfere with website security, use our website for fraud or abuse, submit false or misleading information, or use our content without permission.
Product Information
We try to display product descriptions, images, colors, sizes, prices, availability, and other information as accurately as possible.
However, we do not guarantee that all product information is error-free, complete, current, or perfectly accurate.
Colors and sizes may appear differently depending on your device screen.
Pet Product Disclaimer
BarkHaul sells pet-related products intended for responsible use by pet owners.
You are responsible for choosing products appropriate for your pet’s size, breed, behavior, age, health, and needs.
Always supervise pets when using toys, accessories, mats, feeders, grooming items, or other pet products.
Remove and discontinue use of any product that becomes damaged, torn, broken, or unsafe.
BarkHaul products are not a substitute for veterinary care. If your pet has a medical condition, allergies, injury, or behavioral issue, consult a licensed veterinarian.
Pricing and Availability
Prices are shown in U.S. dollars unless otherwise stated.
We may change prices, product availability, promotions, and discounts at any time without notice.
We reserve the right to limit quantities, discontinue products, or refuse orders.
Orders
When you place an order, you agree that all information you provide is accurate and complete.
Your order is not accepted until we confirm it and payment is successfully processed.
We may cancel or refuse an order if payment is declined, the item is unavailable, fraud is suspected, shipping information is incomplete or incorrect, there is a pricing or product information error, or the order violates these Terms.
Payment
We accept the payment methods shown at checkout.
By submitting payment information, you represent that you are authorized to use the payment method.
All payments are subject to approval by the payment provider.
Shipping
Shipping times and costs are described in our Shipping Policy.
Delivery dates are estimates and are not guaranteed unless specifically stated.
We are not responsible for delays caused by carriers, customs, weather, incorrect addresses, or events outside our control.
Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
Please review that policy before making a purchase.
Cancellations
Orders may only be cancelled before they are processed or shipped.
To request cancellation, contact us immediately at support@barkhaul.com with your order number.
Once an order has been processed, packed, shipped, or handed to a fulfillment partner or carrier, we may not be able to cancel it.
Promotions and Discounts
Promotions, discount codes, and offers may be subject to additional terms.
We may modify, suspend, or cancel promotions at any time.
Discount codes may not be applied retroactively after an order is placed unless we choose to allow it.
Intellectual Property
All content on BarkHaul.com, including text, images, graphics, logos, icons, product descriptions, videos, and website design, is owned by or licensed to BarkHaul and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, sell, or exploit our content without written permission.
User Content
If you submit reviews, photos, videos, comments, testimonials, or other content, you grant BarkHaul a non-exclusive, worldwide, royalty-free license to use, reproduce, display, edit, publish, and distribute that content for marketing, advertising, and business purposes.
You represent that your content is accurate, lawful, and does not violate the rights of others.
Third-Party Links and Tools
Our website may include links or tools from third parties.
We are not responsible for third-party websites, services, content, policies, or practices.
Your use of third-party services is at your own risk.
Limitation of Liability
To the maximum extent permitted by law, BarkHaul and FUNNELS AND EMAIL LLC are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability for any claim related to a purchase will not exceed the amount you paid for the product giving rise to the claim.
Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.
Disclaimer of Warranties
Our website and products are provided “as is” and “as available,” except as expressly stated otherwise.
We do not guarantee that the website will be uninterrupted, secure, error-free, or free of viruses.
We do not warrant that products will meet every customer expectation or be suitable for every pet.
Indemnification
You agree to indemnify and hold harmless BarkHaul, FUNNELS AND EMAIL LLC, and our owners, employees, contractors, partners, and service providers from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms or misuse of our website or products.
Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
Dispute Resolution
Before filing a formal dispute, you agree to contact us at support@barkhaul.com so we can try to resolve the issue informally.
Any dispute that cannot be resolved informally will be handled in accordance with applicable law.
Changes to These Terms
We may update these Terms at any time. The updated version will be posted on this page with a new “Last updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
Contact
Questions about these Terms should be sent to:
FUNNELS AND EMAIL LLC
5830 E 2nd St, Ste 7000 #28251
Casper, WY 82609
United States
Email: support@barkhaul.com
Phone: +1 307 374 8769
Subscription Policy
Some BarkHaul products may be offered as recurring subscriptions.
By purchasing a subscription product, you authorize BarkHaul to automatically charge your selected payment method at the subscription interval shown at checkout, unless and until you cancel your subscription.
Subscription Billing
Subscription pricing, billing frequency, product quantity, and renewal details will be shown at checkout before you complete your purchase.
Your subscription will automatically renew at the selected interval unless cancelled before the next billing date.
By starting a subscription, you agree that BarkHaul may charge your payment method on a recurring basis without requiring additional approval from you for each renewal charge.
If your payment method is declined, expired, unavailable, or otherwise fails, we may attempt to process the payment again. We may also pause, cancel, or delay your subscription order until payment is successfully completed.
Subscription Changes
You may be able to update certain subscription details, including shipping address, payment method, product quantity, delivery frequency, or next billing date, through your customer account or by contacting us at support@barkhaul.com.
Changes must be made before your next subscription order is processed. Once a subscription order has been processed, packed, shipped, or handed to a fulfillment partner or carrier, we may not be able to change it.
Subscription Cancellations
You may cancel your subscription at any time.
To cancel, use the subscription management link provided in your account, order confirmation, subscription emails, or contact us at support@barkhaul.com.
Cancellation requests must be made before the next billing date to avoid being charged for the next subscription order.
Cancelling a subscription stops future recurring charges, but it does not automatically cancel, refund, or stop an order that has already been processed or shipped.
Refunds for Subscription Orders
Subscription orders are subject to our Return and Refund Policy.
We do not guarantee refunds for subscription orders that were successfully processed before cancellation, unless required by law or approved by us.
It is your responsibility to manage or cancel your subscription before the next billing date if you no longer wish to receive the product.
Subscription Pricing and Availability
We may update subscription pricing, product availability, shipping costs, or subscription terms from time to time.
If required by law, we will provide notice before material changes take effect.
We reserve the right to modify, pause, or discontinue any subscription offering at any time.
Customer Responsibility
You are responsible for keeping your billing information, shipping address, email address, and subscription preferences accurate and up to date.
BarkHaul is not responsible for missed notices, failed deliveries, or unwanted renewal charges caused by outdated account information or failure to cancel before the next billing date.
Contact for Subscription Help
For help managing, changing, or cancelling a subscription, contact us at:
Email: support@barkhaul.com
Phone: +1 307 374 8769